Data Usage Policy
How glowly-ignite.com uses tracking technologies to improve your experience
We believe you should understand how we collect and use information when you visit our financial analysis platform. This policy explains the tracking technologies we use on glowly-ignite.com and how they help us deliver better tools for your financial planning needs.
Most financial software platforms rely on these technologies to remember your preferences, understand usage patterns, and maintain security. We're committed to being transparent about what we track and why.
Manage Your Preferences
You can decline non-essential tracking technologies at any time. This won't affect core functionality of our financial analysis tools, though some personalization features may not work as expected.
What Are Tracking Technologies?
When you use glowly-ignite.com, small data files get stored on your device. These files help us recognize you when you return, remember your dashboard settings, and understand which features you find most valuable.
Think of them as digital bookmarks. They let our platform remember that you prefer to see Australian dollar values first, or that you've already completed the initial setup wizard for your portfolio analysis.
Types We Use
Essential Operations
These keep the platform functioning. Without them, you couldn't log in, save your work, or navigate between pages. They're active by default and can't be disabled without breaking core functionality.
Examples: Session authentication, security tokens, load balancing
Functionality Enhancements
These remember choices you've made so you don't have to set preferences repeatedly. They store things like your preferred currency display, chart types, and which modules you've expanded or collapsed.
Examples: Dashboard layout preferences, timezone settings, notification preferences
Performance Analysis
We track how people use our financial tools to identify issues and improve features. This helps us see which calculations take too long, where users get confused, or which reports are most valuable.
Examples: Page load times, feature usage patterns, error tracking
Marketing and Communications
These track your journey across sessions to help us understand which content led you to try specific features. We use this data to show relevant information about tools you might find useful.
Examples: Referral source tracking, feature discovery paths, email campaign effectiveness
How They Improve Your Experience
When you're working with financial data, interruptions are frustrating. Our tracking technologies let you pick up exactly where you left off—even if you accidentally close your browser or switch devices.
- Your custom dashboard stays configured the way you arranged it last time
- Recent calculations remain accessible without re-entering all the parameters
- Report templates you created are ready to use immediately
- Currency and date format preferences apply automatically
- Comparison tools remember which datasets you're analyzing
Performance tracking also helps us spot problems before they become widespread. In March 2025, we noticed through analytics that portfolio rebalancing calculations were timing out for accounts with more than 50 holdings. We fixed it within two days because the data showed us exactly where the bottleneck occurred.
How Long Data Persists
Different types of data have different lifespans based on their purpose:
- Session data expires when you close your browser or after 2 hours of inactivity
- Preference settings persist for up to 12 months unless you clear them
- Analytics data gets anonymized and aggregated after 90 days
- Marketing tracking typically expires after 30 days
You can clear all of this data manually through your browser settings at any time. Just be aware that doing so will reset your preferences and you'll need to configure your dashboard layout again.
Your Control Options
Most browsers let you manage tracking technologies through their settings menus. The exact location varies, but you'll typically find it under Privacy or Security settings.
Browser Configuration
Chrome users can navigate to Settings → Privacy and Security → Cookies and other site data. From there, you can block third-party tracking, clear existing data, or create exceptions for specific sites.
Firefox offers similar controls under Options → Privacy & Security. Look for the "Enhanced Tracking Protection" section where you can choose between Standard, Strict, or Custom protection levels.
Safari users should check Preferences → Privacy, where you can prevent cross-site tracking and manage website data on a per-site basis.
Keep in mind that blocking all tracking technologies will affect functionality on most modern websites, including glowly-ignite.com. You might find yourself logged out frequently, losing your work, or seeing the same introductory messages repeatedly.
Third-Party Services
We use several external services that set their own tracking data. These include analytics platforms, payment processors for subscription management, and content delivery networks that speed up page loading.
Each of these services has its own data handling practices. We only work with providers who maintain strict security standards and comply with Australian privacy regulations, but you should review their individual policies if you want complete details about their data usage.
Questions About Our Practices?
If something in this policy isn't clear, or you want to know more about how we handle your data, reach out to us directly.
Email: contact@glowly-ignite.com
Address: 228 Keira St, Wollongong NSW 2500, Australia
Phone: +61 3 9579 2322
Last updated: February 2025